Shipping & Payment
We know you want your spiffy new gear as fast as possible, so we generally process orders within 24 hours of being received. Orders placed before Noon CST will be shipped the same day (Sundays and Holidays excluded). Shipping costs are passed along at pretty much what it costs us to package and ship the product. For orders over $99.00, its free! Should your new knife to be nabbed by thieves in shipment, you can rest assured knowing GPKNIVES insured your package for the full value.
We only sell knives to responsible adults we believe to be 18 years of age or older. Some localities have specific laws pertaining to the use or possession of items we sell (Example: Double Edges, Defense Sprays, Kubatons). It is your responsibility to know and comply with these laws, no matter how much we may disagree with them.
Generally speaking, all major credit cards are accepted. This includes American Express, Discover, Mastercard and Visa. All purchases made via Credit Card are kept secure via 128 bit SSL encryption.
Postal Money Orders
Due to abuse, we now require these types of orders to be called in. Further instructions will be relayed there. Please do not send money orders to us without contacting us to hold the item first. Payments can be sent to the address listed on our contact us page. We do not ship until payment is received.
Why We Hate Paypal
In the past we accepted Paypal thinking it was a friendly alternative to credit cards. Unfortunately Paypal has held and seized funds from us, witholding our hard earned money until their demands were met. All over the sale of Balisongs and other pointy "dangerous" objects. Since we obviously want to sell these types of products, we have opted to remove Paypal from our website. You'll notice a fair amount of our competitors have done the same.
Do the community a favor and use a more knife friendly payment solution. They don't support us, so why should we support them?
They happen for a variety of reasons. Should payment not go through we will put our best detectives on the case, attempt to contact you via email/phone and solve the mystery. In most cases it is as simple as a failed address verification or temporary lack of funds. If we are unable to contact you for more than 48 hours the system cancels the order.
We offer two methods for placing orders. Customers can use our website or call us toll-free at 1-866-667-5965 during normal business hours. Should you have any problems checking out please contact us.
Sometimes customers order knives which may be out of stock, or may have sold in our storefront before we could fulfill the order. When this happens we will backorder your product and send an email notifying you of the situation. If possible we will give a timeframe. Backorders can be cancelled anytime prior to the shipping process.
If your order contains more than one item you will be given the option of shipping the in stock items seperately with an additional shipping fee.
Sorry about this, but the shipping carriers don't cut us any special breaks.
As a courtesy we sometimes offer pre-orders for hot new models. Pre-orders are never charged until the item is in our physical storefront, ready to ship. We ship on a first-come first-served basis by order time, with a "processing" email sent shortly before we charge your card. Sorry, but we cannot allow returns on pre-order items. In the past, there have been offenders placing orders for the latest and greatest, sending pics to friends, and then sending them back for refunds. This isn't cool as we usually have other customers who really want the product.
We make every effort to only take pre-orders we can fulfill in a timely fashion, but occassionally there may be shortages or delays from the manufacturer. This happens for a variety of reasons:
- Some models are made in "batches" or "waves" and then shipped to us.
- Delays in manufacturing lead to increased demand for the product, meaning the maker cannot keep up.
- The manufacturer accepted too many orders for a product, and then allocated us "part" of our order.
In virtually every case we are at the mercy of the manufacturer for our shipment. If you would like to help us out here, it would be much appreciated. Call or email the manufacturer, tell them how much you love GPKNIVES, and let them know you are waiting on their product.
During checkout there is a checkbox agreement to show you are in compliance with the Federal Switchblade Act when purchasing an automatic knife. By clicking this box below you are indictating that you truthfully agree to your status as one of the exemptions listed below in compliance with Federal Law. We will not ship orders to customers ordering automatic knives which are not in compliance with this statute.
U.S. Federal law prohibits shipment of automatic knives across state lines, with the following exceptions:
- (1) to civilian or Armed Forces supply or procurement officers and employees of the Federal Government ordering, procuring, or purchasing such knives in connection with the activities of the Federal Government;
- (2) to supply or procurement officers of the National Guard, the Air National guard, or militia of a state, territory or the District of Columbia ordering, procuring, or purchasing such knives in the connection with the activities of such organization;
- (3) to supply or procurement officers or employees of the municipal government of the District of Columbia or the government of any State or Territory, or any county, city or other political subdivision of a State or Territory;
- (4) to manufacturers of such knives or bona fide dealers therein in connection with any shipment made pursuant of an order from any person designated in paragraphs (1), (2), and (3).
Additional laws and restrictions may apply to your location. Please be aware it is the responsibility of the purchaser, not GPKNIVES LLC to check all local regulations before purchase of an automatic knife.
Price Match Guarantee
Being factory direct with virtually every brand we carry allows us to stock a wide variety of products and pass the discounts we receive onto you. Although we try extremely hard to provide a reasonable upfront price on the products we carry, occassionally you may find a better price on a competing website. Should you find a lower price elsewhere, please contact us before purchasing.
GPKNIVES will attempt to price match any direct competitors advertised price against any in stock item in our inventory. This guarantee includes our expert customer service, lightning fast shipping and peace of mind of in knowing you purchased from a reliable authorized dealer.
All requests must be emailed to us before purchase to be eligible.
Please verify the following before submitting your request:
The product must be identical to the product listed on our website. This includes and is not limited to the product SKU, Color, Options and Condition. Item listed must be in current production through the manufacturer. We do not match price on rare, one of a kind, handmade or discontinued items.
Product must be physically in stock at the competing retailer. We do not match price on items which are listed as coming soon or out of stock. Similarly, we only match prices against direct competitors. This means no third parties, drop shippers, auction sites or fly by night operations.
We only match price against the total, delivered price of our competitor. This includes the price of the item, shipping and any applicable tax.
To receive your price match quote please email us a link to the product or photo of the print ad at email@example.com. All emails will receive a reply within 24 hours complete with our adjusted price and instructions for purchase.
Please Note: Although we will try our best to match or beat any listed price, there may be situations that arise where we simply cannot. Usually this is due to the product being listed below our cost or in violation of our pricing agreements with manufacturers. We appreciate your understanding in these cases.