Terms of Use

Effective Date: November 6th, 2026

1. Agreement to these Terms

These Terms of Use ("Terms") govern your use of gpknives.com (the "Site") and any purchase you make from GPKNIVES, LLC, an Illinois limited liability company ("GPKNIVES," "we," "us," or "our"), whether online, by phone or in our store.

By using the Site, you agree to these Terms as they apply to your use of the Site. Customers also accept these Terms by checking the acceptance box at checkout or when creating an account, or by placing an order by phone or in our store. Our Privacy Policy and Accessibility Statement also apply. If you do not agree, please do not use the Site or place an order.

Nothing in these Terms limits rights you have under consumer protection laws that cannot be waived by contract where you live.

2. Eligibility and Age Requirement

You must be at least 18 years old, or the age of majority where you live if that is higher, to buy from us. By placing an order, you confirm that you meet this requirement, that you may legally buy and possess the items ordered, and that you are not buying on behalf of anyone under 18.

We may ask for proof of age, use an age-verification service, or require an adult signature on delivery. We may cancel and refund any order if we cannot verify the buyer's age.

3. Accounts and Guest Checkout

You may check out as a guest or create an account. Either way, you agree to give accurate, current information and to keep it updated.

If you create an account, you are responsible for keeping your password confidential and for activity under your account. Tell us promptly at info@gpknives.com if you suspect unauthorized use. Each person may have only one account. We may suspend or close duplicate accounts, or accounts used in violation of these Terms or the law, and cancel related orders.

Communications. By placing an order or creating an account, you agree that we may contact you by email or phone about your orders and account. We send marketing emails only if you sign up, and you can unsubscribe at any time. We do not currently send text messages. If we offer a text message program in the future, joining it will require your separate, express consent, will never be a condition of purchase, and will be governed by additional program terms provided when you sign up. You will be able to opt out at any time.

4. Product Laws and Restricted Destinations

Laws on knives and related products differ widely between countries, states and cities. They may restrict blade length, double-edged blades, opening mechanisms (such as automatic, assisted-opening or gravity knives), concealable or disguised blades, defense sprays, impact tools, blowguns and similar items, and may limit their import, sale, possession or carry.

You are responsible for knowing and following the laws that apply where you live and where your order is delivered. Product descriptions may mention restrictions as a courtesy, but the absence of a note does not mean an item is legal where you are. We do not give legal advice.

We may limit the destinations offered at checkout, and we may decline, cancel or refund any order if we believe its sale, export, import or delivery may be restricted. Section 6.3 explains what happens if customs refuses or seizes a shipment.

Automatic knives. Some products we sell are automatic knives, including side-opening and out-the-front models. Before adding one to your cart, you must confirm that it is legal for you to own and receive where you live and at your delivery address. We rely on that confirmation, and a false confirmation is a breach of these Terms. We may ask for more information before shipping, including a valid Firearm Owner's Identification (FOID) card for Illinois addresses. We may decline to ship automatic knives to any state, city, country or address where we believe they are restricted, and we will cancel and refund any order we cannot fill lawfully. We ship automatic knives only by private carrier, not the U.S. Postal Service.

5. Orders, Pricing and Payment

5.1 Placing an order. Your order is an offer to buy. We accept it when we send a shipping confirmation. Until then, we may decline or cancel any order for any reason, including limited stock, a pricing or description error, suspected fraud, failed age, identity or address verification, or a legal restriction under Section 4. If we cancel after charging you, we will refund you in full.

5.2 Prices. Prices are shown in US dollars and do not include shipping, sales tax, VAT, customs duties or import fees unless the Site says otherwise. We collect sales tax where required by law.

5.3 Errors. We are not required to honor prices or descriptions that are in error. If we find an error, we may cancel the order and refund you in full, or ask whether you want to continue at the correct price.

5.4 Sale and reference prices. When we show a crossed-out price labeled "Was" or "Regular," it is the price at which we openly offered that item on the Site for at least 28 days during the 90 days before the sale. Sale prices apply for the period stated, or while supplies last if we say so.

5.5 Payment. By submitting payment details, you authorize us and our payment processors to charge the order total. We do not store full card numbers; card payments are processed by Authorize.net. If you choose Sezzle at checkout, your payment plan is an agreement between you and Sezzle under Sezzle's terms, and refunds on Sezzle orders are returned through Sezzle. You confirm that you are authorized to use the payment method you provide. If you have a billing problem, please contact us first so we can resolve it quickly.

5.6 Failed payments. If a payment does not go through, we will try to reach you by email or phone. If we cannot reach you within 48 hours, the order is cancelled.

5.7 Backorders and pre-orders. If an item you ordered is out of stock, we will email you, place it on backorder and give an estimated timeframe when we can. You may cancel a backorder any time before it ships, with no cancellation fee. Pre-orders are not charged until the item is in stock and ready to ship, and release dates depend on the manufacturer. Pre-order items cannot be returned.

5.8 Price match. We may match a lower advertised price from a direct competitor under the terms of our Price Match Policy on our Shipping & Payment page. Requests must be emailed to us before purchase, and we decide whether a request qualifies. Price matching does not apply to in-store purchases.

5.9 Military and first responder pricing. Verified active-duty military, veterans, military spouses, law enforcement officers, firefighters, EMTs and paramedics may receive adjusted pricing on eligible items. Eligibility is confirmed by our verification partner, VerifyPass. Program pricing cannot be combined with other coupons, promotions or sale prices, and some brands and items are excluded under manufacturer pricing agreements. We may change or end the program for future orders at any time.

5.10 Promotions. Only one promotional code may be used per order. Promotional codes have no cash value, and we may change or end a promotion at any time. If a free or promotional item becomes unavailable, we may substitute an item of equal value.

5.11 Verification. We may ask for identification on any order. Orders shipping to an address other than the card's billing address, or flagged by our fraud checks, may be delayed for verification or cancelled. If you do not provide information we request, we may cancel the order and refund any charges.

5.12 Gift cards. GPKNIVES gift cards do not expire. They may be used toward purchases from GPKNIVES and cannot be redeemed for cash, except where the law requires. Treat a gift card like cash: we are not responsible for lost or stolen gift cards or for use without your permission. Gift vouchers, coupons and other promotional items are not gift cards and may be subject to additional terms, including expiration dates, which we will state when they are issued.

5.13 Changes and cancellations. You may change or cancel an order only before it ships. Contact us as soon as possible by phone or at info@gpknives.com; because most orders ship within one business day, we cannot guarantee a change or cancellation once an order is being processed. After an order ships, our return policy in Section 7 applies. We may charge a cancellation fee on orders you cancel, if the fee is disclosed on the Site when you order. We do not charge a cancellation fee when you cancel because we cannot ship within the time we promised.

5.14 Quantity limits. We may limit the quantity of any item per customer, household, address or payment method, and single-use promotions may be used only once per customer. We may cancel orders that exceed these limits, including orders placed through more than one account.

5.15 Price protection. If we reduce the price of an item within 10 days after you buy it from us, online or in our store, contact us within that 10-day period and we will refund the difference between the price you paid and the new sale price to your original payment method. Price protection applies only to our own sale price for the item. It does not cover promotional codes, coupons or other promotional offers.

6. Shipping and International Orders

6.1 Delivery. We ship to the destinations offered at checkout. Delivery times are estimates, not guarantees. Risk of loss passes to you when your order is delivered. For orders with free shipping, we choose the carrier and service level, except that automatic knives never ship by USPS. We may require a signature on delivery for orders over $500, or on any order. If you ask us to waive a signature requirement, you accept the risk of loss or theft after delivery. Oversized and bulk items are excluded from free shipping and may carry additional shipping fees, which are shown at checkout. We are not responsible for missed delivery dates caused by carrier delays or errors, weather, or other events beyond our control.

6.2 Duties and taxes. For orders shipped outside the United States, you are the importer of record. Customs duties, import taxes, VAT and carrier brokerage fees are not included in our prices and are collected by the carrier or customs authority on delivery. These charges are your responsibility.

6.3 Refused or seized shipments. If you refuse delivery or do not pay import charges, or if customs or the carrier refuses the shipment and returns it to us, we will refund the price of the items once the package returns to us, less original shipping, return shipping, and any duties or fees charged to us. If customs authorities seize or destroy a shipment because the item is restricted at your destination, we may not be able to recover it, and a refund may not be available, except where the law requires one.

6.4 Delivery, lost and damaged packages. An order is delivered when carrier tracking shows delivery to the address you provided. Report a missing package within 7 days of the estimated delivery date. Report shipping damage within 48 hours of delivery, with photos of the item and packaging, and keep all packaging until your claim is resolved, since the carrier may need to inspect it. For problems reported within these windows, we will open a carrier claim and arrange a replacement or refund. Reports made after these windows may not be eligible. If tracking shows a package as delivered but it was stolen or cannot be found, you must file a police report and send us a copy before we will help you file a claim with the carrier. We are not responsible for loss after delivery. If you redirect a package to a different address through the carrier, or forward it after delivery, we cannot help with claims for loss or damage.

6.5 Address restrictions, forwarders and customs declarations. We do not ship to temporary addresses, including hotels, virtual offices and known freight forwarding or package reshipping services. We ship to UPS Store and similar mailbox locations only when the shipping address matches the billing address. If an order is delivered to a forwarding service, delivery is complete when the carrier marks the package delivered at the forwarder's address, and any later loss, damage or seizure is the responsibility of you and the forwarder. We declare the actual contents and value of every international shipment and will not mislabel or undervalue customs declarations.

7. Returns and Refunds

7.1 30-day returns. To return an item, call us at 1-866-667-5965 within 30 days of delivery for a return authorization number. Items must be factory new, unused and in their original, undamaged packaging. Items that have been carried, used, disassembled or tried out, or whose packaging has been damaged, cannot be returned. Pre-order items cannot be returned.

7.2 Restocking fee and refunds. Returns may be subject to a restocking fee of up to 15% of the item price. If your order shipped free, $10.00 is deducted from your refund to cover the original shipping. You are responsible for return shipping and should insure the package. We refund to your original payment method after we receive the return; please allow 5 to 7 days for the credit to appear.

7.3 Exchanges. Exchanges follow the same 30-day window and conditions as returns. You may exchange an item for one of equal value with no restocking fee, though shipping charges apply. Exchanges are limited to one per purchase.

7.4 Malfunctions and incorrect items. A malfunction is a mechanical or functional failure that prevents normal use of an item, such as a blade that will not lock, deploy or close properly, a failed lock, or a broken or missing part. If an item malfunctions or we sent the wrong item, contact us within 30 days of delivery with your order number and photos or video showing the problem. We will inspect the item when it arrives. If we confirm the malfunction or error, we will send a replacement or issue a full refund, cover your return shipping, and ship any replacement at no charge. Items that have been disassembled are not eligible for a refund. Damage that happens in shipping is handled under Section 6.4, including its 48-hour reporting window, not under this section.

Cosmetic characteristics and normal manufacturing variation are not malfunctions. These include blade centering, slight blade play, minor finish marks, and variation in grind, color or natural handle materials. Returns for these reasons follow Sections 7.1 and 7.2. If an item we inspect is not malfunctioning, we will process it as a standard return if it qualifies, or send it back to you at your expense. To have a specific item checked before it ships, add a request in the order comments at checkout.

After 30 days, please contact the manufacturer for warranty service. We are glad to help you reach them.

7.5 Orders shipped outside the United States. Orders shipped outside the United States are final sale and cannot be returned or exchanged, including under Section 7.4. For these orders, please contact the manufacturer about defective merchandise. We do not pay shipping on international orders.

7.6 Return abuse and safety. We may limit or refuse returns from customers whose returns we believe are excessive, abusive or fraudulent. For health and safety reasons, we will reject any returned item with blood or other bodily fluids on it.

8. Product Safety and Use

Knives are sharp tools that can cause serious injury. Use them only for lawful purposes, follow any care and safety instructions, and store them out of reach of children. We do not promise that any product, including knives, defense sprays and impact tools, will protect you or anyone else from harm or injury.

We describe products as accurately as we can. Colors, finishes and natural materials may vary slightly from photos. Prices, specifications, descriptions and availability may change without notice, and manufacturers sometimes change specifications without telling us. We do not knowingly sell counterfeit products. If you believe an item you bought from us is not genuine, contact us and we will look into it.

9. Product Reviews

We welcome honest reviews, positive or negative. Reviews must reflect your genuine experience with the product. Do not post content that is false, unlawful, threatening, harassing, or that reveals someone else's personal information. If you received anything of value for a review, you must say so in the review.

We may remove reviews that break these rules, but we do not remove reviews because they are negative.

You keep ownership of your review. By posting it, you give us a non-exclusive, royalty-free, worldwide license to display, reproduce and share it in connection with the Site and our products.

10. Site Use, Intellectual Property and Feedback

The Site's content, including text, photos, logos and design, belongs to GPKNIVES or its licensors and is protected by intellectual property laws. You may view and print pages for personal, non-commercial use only.

You agree not to:

  • use the Site for any unlawful purpose or to buy products for resale without our written consent
  • scrape, copy or harvest content or data from the Site by automated means
  • interfere with the Site's security or operation, or attempt to access accounts or systems without authorization
  • place fraudulent orders or provide false information

Site availability. We may change, suspend or discontinue any part of the Site at any time.

Feedback. If you send us ideas, suggestions or other feedback about our products or the Site, you agree that we may use them for any purpose without payment or obligation to you. This does not apply to product reviews, which Section 9 covers, or to your personal and payment information.

Third-party links. The Site may link to manufacturer websites, social media and other third-party sites. We do not control those sites and are not responsible for their content, products or privacy practices.

Reporting. We may report suspected fraud, false information or unlawful purchases to law enforcement and share related order information with them.

11. Accessibility

We want everyone to be able to shop with us. If you have trouble using any part of the Site, call us at 1-866-667-5965 or email info@gpknives.com, and we will help you find information or complete your order. Our Accessibility Statement describes our efforts in more detail.

12. Warranties, Liability and Indemnification

12.1 Warranties. Products may carry a manufacturer's warranty. Any such warranty is provided by the manufacturer, not by GPKNIVES, and we will help you contact the manufacturer. Modifying, disassembling or converting a knife may void its manufacturer's warranty. Our only obligations for malfunctioning or incorrect items are those described in Section 7.4.

EXCEPT AS STATED IN SECTION 7.4, AND TO THE FULLEST EXTENT THE LAW ALLOWS, THE SITE AND ALL PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE," AND GPKNIVES DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. Because some states limit how implied warranties can be disclaimed, parts of this section may not apply to you.

12.2 Limitation of liability. To the fullest extent the law allows, GPKNIVES is not liable for indirect, incidental, special or consequential damages, and our total liability for any claim relating to an order is limited to the amount you paid for that order. These limits do not apply to death or personal injury caused by our negligence, to fraud, or to any liability that cannot be limited by law.

12.3 Indemnification. To the extent the law allows, you agree to cover claims, losses and reasonable legal costs that arise from your misuse of products bought from us, your violation of law, or your breach of these Terms.

13. Dispute Resolution

13.1 Talk to us first. Most concerns can be resolved quickly. Before starting any formal proceeding, send a written notice to info@gpknives.com with your name, order number, a description of the issue and what you are asking for. Both sides agree to try in good faith to resolve it within 60 days. Any deadline for bringing the claim is paused during that time.

13.2 Small claims. Either party may bring an individual claim in small claims court if it qualifies.

13.3 Courts. Any other dispute arising from these Terms, the Site or a purchase from us will be heard only in the state or federal courts located in Madison County, Illinois, and you and we consent to the jurisdiction of those courts.

14. Governing Law, Changes and Contact

14.1 Governing law. These Terms are governed by the laws of the State of Illinois and applicable US federal law, without regard to conflict-of-law rules. The UN Convention on Contracts for the International Sale of Goods does not apply.

14.2 Changes to these Terms. We may update these Terms by posting a new version with a new effective date. Changes apply to orders placed after they take effect, not to earlier orders.

14.3 General. If any part of these Terms is found unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver. You may not transfer your rights under these Terms without our consent. We are not responsible for delays caused by events beyond our reasonable control. These Terms, with the policies they reference, are the entire agreement between you and us about their subject. If anything else on the Site conflicts with these Terms, these Terms control.

14.4 Contact. Phone: 1-866-667-5965 (Monday to Saturday, 9 a.m. to 5 p.m. Central). Email: info@gpknives.com.

GPKNIVES, LLC
2230 Liebler Dr
Troy, IL 62294